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Our people

The Future Cleaning Services team boasts a wide range of skills and experience. Every single person who works for us makes a valuable contribution to this, bringing together a diversity of talent and blend of 

experience that helps us to provide the variety and quality of services that forms the basis of our reputation. We would like to introduce you to a few of our management team and tell you about their roles at Future Cleaning Services.

Charles Chisholm
Chief Executive Officer

Charles has been in the cleaning industry since 1989 when he started his own small business cleaning many contracts in and around Yorkshire. By 2001 this business had expanded to employing over four hundred employees, with a turnover in excess of £1,600,000.

Charles then sold to a larger Company remaining with them as Business Development Director and grew the company revenue to over £3 Million. In 2003 Charles formed Future Cleaning Services, Future Group has now grown to approaching £32m turnover.

Stuart Chisholm
MD Future Carpet Cleaning Services

Stuart Chisholm has been in the cleaning industry for over 23 years and is now the Managing Director of Future Carpet Cleaning.

Stuart started his own company, MCN, back in 1992 specialising in carpet and upholstery cleaning. In 2004 Future Cleaning Services bought 50% shares in MCN and later changed the name to Future Carpet Cleaning Services Ltd. Stuart’s experience has helped expand FCCS services and has now added commercial power washing and a reach and wash window cleaning system.

Jon is a chartered management accountant with over 14 years’ experience in finance, he joined the Future Group in October 2012.

Jon’s background is a varied one having worked in the motor industry, the financial services sector and the graphic design industry.

Due to this diverse background Jon has developed a strong commercial focus which has enabled him to enhance value within the business by understanding operational cost drivers.

Jon manages a shared service centre team which operates the finance function for all of the Future Group companies.

Jon Watts
Finance Director

Tim has been developing FM solutions for clients across the UK for nearly 10 years. With a soft services bias, he enjoys partnering with clients to build innovative, sustainable solutions. Due to Tims varied background working with organisations from SME’s to international corporations, theres little he hasnt seen in the world of FM – ‘Been there, priced that!’

Tim is responsible for Future Groups internal and field sales team and the Groups sales, marketing, strategy and growth. Tims goal is to make Future the aspirational brand in our marketplaces by developing the Groups offering into a unique customer experience.

Tim has been featured in the Facilities Management Journal and is a full member of BIFM, the Chartered Institute of Marketing and the Institute of Directors.

Timothy Platt
Sales & Marketing Director

Tony has worked for over twenty five years within the cleaning industry with wide and varied knowledge and experience, including retail, office and industrial.

Tony Nisbet

Shelly joined the Company in 2013 as Regional Manager and has seen the business grow considerably.  Shelly has over 25 years’ experience within the cleaning industry and has managed numerous contracts across a wide spectrum ranging from small private sites to large corporate retail and distribution centres. Joining the board of directors as Operations Director in early 2018 she is now responsible for all our contracts on a national basis. Shelly’s expertise, knowledge and hands on approach enables us to mobilise multi-site contracts seamlessly.

Shelly Bower
Operations Director

Carlos joined the company in March 2015 as a Regional Manager for the South.  He has worked in the Cleaning industry for over 18 years.  He is responsible for the Southern Region which includes the Cineworld, Coral and Zenith Contracts. 

Carlos Vilar
Regional Manager

Manuel is responsible for service delivery across the northern region, ensuring that our northern "FUTURE TEAM" fulfils and supersedes our clients' expectations.

With 20 years of continuous service within the cleaning and soft services industry, Manuel is committed to delivering the best service experience to all customers.

Manuel Carvajal
Regional Manager

Wayne joined the Future team in 2017 as an area manager and was soon promoted to regional manager covering the North East and West and Lincolnshire areas.

Having worked in the cleaning industry for over 25 years, many of these years spent at Senior Management level, Wayne brings a vast amount of knowledge to the business and has an exceptional work ethic.

Wayne is a BICSc Accredited Assessor and is IOSH certificated

Wayne Lambton
Regional Manager

Joel started his professional career in accounting working for local authority health care before joining a facilities company where he gained 15 years’ experience.

In 2015 Joel joined Future Cleaning Services as an Area Manager and in 2018 was promoted to Regional Manager.

Joel Kopdar
Regional Manager

Carlos’ remit is to manage the operational teams across the North West and Midlands. 

He has over 20 years’ experience in the cleaning industry manging large multi-million-pound contracts across many sectors including retail, manufacturing, Education and DOCs.  As an affiliate of the BIFM he has the commitment and drive to implement the best solutions for ensuring client satisfaction.

Carlos Acosta
Regional Manager

Emma joined the company in 2008, as Office Manager her role includes co-ordinating Health & Safety for the group and is the Quality Manager for our ISO accreditations.

Emma Kaye
Office Manager

Keith has worked for the company as a contractor since 2005, he joined the team in 2010.

Keith is responsible for the general IT infrastructure for Future Group in addition to our client portals and time & attendance systems.

Keith Busfield
IT Manager

Stuart has worked for Future Carpet Cleaning Services since it was formed. He has over 14 years experience in the cleaning industry and is responsible for all window cleaning and carpet and upholstery cleaning contracts.

Stuart Plant
Operations Manager

Shannon joined Future in 2017 as a Business Development Manager.

She has over 7 years’ experience within the industry and is BISCs and IOSH qualified.

She is responsible for developing business with new and existing clients.

Shannon Sugden
Business Development Manager

Joe joined Future in 2015 as Bid Writer for the company. He manages the tender process and carries out site surveys throughout the country. He is responsible for submitting all tenders and pre-qualification questionnaires.

Joe Walker
Bid Manager

Kayleigh joined Future in early 2017 as Marketing Analyst.

She finds opportunites for the sales team and develops working relationships with new and existing clients.

Kayleigh Sorby
Marketing Manager

Emma joined the company in 2008 as Personal Assistant to the CEO. Emma has vast knowledge of the company’s internal and operational procedures and is often out and about attending client meetings.

Emma Smith (nee Chisholm)

Mandy joined the Company in September 2017. 

Her experience as an HR Manager has seen her working across hospitality, education, transport, manufacturing and the construction business.

She is an HR Generalist with vast experience of change management, HR People strategy, business restructuring and practiced in small and large scale TUPE.

Mandy Initially started her career as a Housekeeper managing teams of cleaners in hotels and coupled with her HR knowledge she feels that this role marries both her skills set together well.

Mandy Dickinson
HR Manager

Jackie joined the company in 2018 and is the receptionist at our Head Office in York.

Jackie deals with numerous calls and visitors on a daily basis and ensures that queries are dealt with in a polite and friendly manner along with general administration for the operations team.

Jackie Franks

Site Survey

Do you require a site survey in order to evaluate the exact cleaning requirements needed? Contact our team today to arrange your site survey.


Cleaning Quote

Need a straight forward quote? We can provide a commercial cleaning quote for your consideration. Our team are on standby to take your call today.



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